Content Benefit

Content Strategy | UX Writing | Content Design | Globalization | Communications

  • Ferrari Luce: a brilliant case study

    The Ferrari Luce lost Ferrari $4 billion in market cap on launch day. It also made the whole world stop and talk. That’s not a failure. That’s a masterclass in brand disruption. Let me tell you why.

  • The fundamentals of copywriting

    Forget the formulas. The best copywriting education I have come across lives in six books. They changed how I think about desire, attention, and what is really going on in a reader’s head.

  • Error messages are opportunities

    Error messages are the most overlooked copy in any product. Get them wrong and users feel blamed and lost. Get them right and you build trust exactly when it matters most.

  • 404 page: a branding tool

    Your 404 page has your user’s undivided attention. Here’s how three brands turned a broken link into a branding moment worth remembering, even when they go offline.

  • CTAs that convert seamlessly

    A call to action is a micro-promise, not just a label. Learn why three words can double your conversions, and what Google and Going figured out before most writers did.

  • The Startup disillusionment

    I left 14 years in Silicon Valley corporations for a fintech startup. Four months later, I walked out the door. It was a hard lesson in why culture beats everything else.

  • My copywriting for Deadpool

    I knew nothing about Deadpool. I studied the character from scratch, wrote 3 approved copy pieces, and helped close a critical quarter. No portfolio saved, but proud of it to this day.

  • The 80% road to perfection

    Perfectionism kills momentum. The 80/20 rule shows you how to get 80% of the results from 20% of the effort, and how good enough, done now, always beats perfect, done never.

  • The discipline of UX writing

    The best UX writing is invisible. Users never notice it when it works. They just feel like the product understands them, and that feeling is the whole job. Just follow some basic rules.

  • Freelancing and networking

    Freelancing in 2026 can be liberating and isolating in equal measure. Your most underestimated business asset is not your portfolio or your rates. It’s the people you keep in touch with.

  • The “Culomba” case study

    Some briefs demand irony, timing, and a finely calibrated wink. This one had all three, and a shape to match. No machine saw it coming. A copywriter did.

  • 5 struggles when using AI

    AI in 2026 is everywhere, and most people using it daily have quietly made peace with its quirks. The tools are smarter than ever, the friction is there but a wise usage saves you hours.